Last updated: 22.03.2026
Welcome to Jasminae Shop (the “Website”), owned and operated by JASMINAE LTD, Registration Number 17065484, located at 77 Fulham Palace Road, London, United Kingdom, W6 8AF (“we”, “us”, “our”).
By using this Website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services or making any purchase.
If you do not agree with these Terms, please do not use this Website.
1. Definitions and Interpretation
- “Website” refers to jasminae-shop.com and all its subpages.
- “Customer”, “You”, or “Buyer” refers to any individual purchasing or browsing products on our Website.
- “Products” refer to cosmetics and beauty items available for sale.
- “Third-Party Payment Provider” refers to external payment services that process transactions securely on our behalf.
- “We/Us/Our” means Jasminae Shop and its parent company.
2. General Information
2.1. These Terms apply to all purchases, website interactions, and communications with Jasminae Shop.
2.2. We reserve the right to modify these Terms at any time. Updated versions will be posted on this page with a revised “last updated” date.
2.3. Your continued use of the Website after any changes constitutes acceptance of the updated Terms.
3. Product Information
3.1. We make every effort to display accurate descriptions, prices, and images. However, minor variations may occur.
3.2. All products are intended for external use only. Please read labels and instructions carefully before use.
3.3. We are not liable for any allergic reactions or adverse effects caused by misuse or individual skin sensitivities.
3.4. If irritation occurs, discontinue use immediately and consult a professional if needed.
4. Prices and Payments
4.1. Product prices are displayed in the currencies available on the Website and include applicable taxes, unless stated otherwise.
4.2. Delivery fees are displayed before checkout.
4.3. Payments are securely processed by third-party payment providers compliant with PCI DSS standards.
4.4. We do not collect, store, or have access to your payment data.
4.5. Any payment issues or disputes must be resolved directly with the payment provider.
4.6. We reserve the right to correct any pricing errors before or after an order is placed.
5. Orders and Acceptance
5.1. Placing an order constitutes an offer to purchase.
5.2. You will receive an email confirming receipt of your order — this does not mean it has been accepted.
5.3. We reserve the right to cancel or refuse any order (e.g., in cases of fraud suspicion, out-of-stock items, or incorrect pricing).
5.4. The contract between you and Jasminae Shop is formed once you receive an order confirmation and dispatch notice.
6. Shipping and Delivery
6.1. We deliver to the following countries: Albania, Andorra, Armenia, Austria, Azerbaijan, Belgium, Bulgaria, Canada, Croatia (Hrvatska), Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Gibraltar, Greece, Hungary, India, Ireland, Israel, Italy, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia (Slovak Republic), Slovenia, Spain, Sweden, Switzerland, Tajikistan, Turkey, Turkmenistan, Ukraine, United Kingdom, and Uzbekistan.
6.2. Delivery times and shipping costs depend on the destination country, shipping method, and delivery zone. Timeframes are estimates and may vary due to courier operations, customs procedures, public holidays, or other factors beyond our control.
6.3. Customers must provide accurate and complete delivery information. We are not responsible for delays or losses caused by incorrect address details.
6.4. Risk of loss or damage passes to the customer once the order has been dispatched.
6.5. Full details regarding delivery methods, zones, timeframes, and charges are available in our Delivery Policy, which forms part of these Terms.
7. Returns and Refunds
7.1. Due to hygiene reasons, cosmetic products can only be returned if unopened, unused, and in their original packaging within 14 days of delivery.
7.2. Faulty, damaged, or incorrect items can be returned for replacement or refund.
7.3. You must contact us at [email protected] before returning any item to obtain instructions.
7.4. Refunds will be processed to the original payment method within 14 business days after we receive and inspect the item.
7.5. The buyer is responsible for return shipping costs unless the item was defective or sent in error.
7.6. Full details are provided in our Refund and Returns Policy.
8. Promotions and Discount Codes
8.1. Promotional offers, coupon codes, and discounts are subject to availability and may be withdrawn at any time.
8.2. Discount codes cannot be combined unless stated otherwise.
8.3. We are not obligated to honor expired promotional codes.
9. Intellectual Property
9.1. All content on this Website (text, graphics, logos, images, and designs) is the intellectual property of Jasminae Shop or its licensors.
9.2. You may not copy, reproduce, modify, or distribute any content without our written permission.
10. User Accounts
10.1. Customers may create accounts for faster checkout and order tracking.
10.2. You are responsible for maintaining the confidentiality of your login details.
10.3. We reserve the right to suspend or terminate accounts involved in fraudulent or abusive behavior.
11. Privacy and Data Protection
11.1. We value your privacy and process personal data in accordance with our Privacy Policy and applicable data protection laws (GDPR / UK-GDPR).
11.2. We collect only the data necessary to fulfill your orders and improve our services.
11.3. We do not store payment card information.
11.4. You have the right to access, correct, or delete your personal data as detailed in our Privacy Policy.
12. Limitation of Liability
12.1. To the fullest extent permitted by law, Jasminae Shop shall not be liable for indirect, incidental, or consequential damages arising from your use of the Website or products purchased.
12.2. Our total liability for any claim shall not exceed the total value of the order in question.
12.3. We are not liable for allergic reactions, misuse, or disregard of product instructions.
13. Force Majeure
13.1. We shall not be held responsible for any failure or delay caused by circumstances beyond our reasonable control, including but not limited to natural disasters, wars, strikes, pandemics, or transportation disruptions.
13.2. In such cases, performance of obligations will be suspended until conditions permit continuation.
14. Communications
14.1. All official notices will be sent to the email address you provide during checkout.
14.2. You are responsible for ensuring your contact details are accurate and current.
14.3. For any communication, please contact [email protected].
15. Governing Law and Jurisdiction
15.1. These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.
15.2. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
16. Dispute Resolution
16.1. In case of disagreement, both parties agree to first attempt to resolve the matter amicably by contacting [email protected].
16.2. If no resolution is reached, disputes may be referred to the competent consumer protection authority or civil court.
17. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full effect.
18. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, Cookies Policy, Delivery Policy, and Refund and Returns Policy, constitute the entire agreement between you and Jasminae Shop regarding your use of the Website.
19. Contact Information
JASMINAE LTD
Reg. Number: 17065484
Address: 77 Fulham Palace Road, London, United Kingdom, W6 8AF
Email: [email protected]